Privacy policy

Your privacy is critically important to us.

It is Picturestopaint.com’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to https://picturestopaint.com/ (hereinafter, “us”, “we”, “PicturesToPaint” or “https://picturestopaint.com/”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

What personal information do we collect from our visitors?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site.

What non-personal information do we collect from our visitors?

We may collect non-personal identification information about Users whenever they interact with our Site. The non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Do we use ‘cookies’?

The website uses following cookies: We are using Google Analytics, Google Adwords, Google Search Console, Facebook Analitics, Yandex Metrica. This cookies allows us to see information on user website activities, including, but not limited to page views, source and time spend on website. The information is depersonalized and is displayed as numbers, meaning it cannot be tracked back to individuals. This will help to protect your privacy. Using Google Analytics and Google Search Console we can see what content is popular, and strive to give you more of the things you enjoy reading and watching. Using Google Adwords / Bing ads /Yahoo ads code we are able to see which pages helped to contact from submission. This allows us to make better use of our paid search budget. Facebook Analytics is used for tracking visits to our website. Yandex Metrica is used for collecting standard internet log information and details of visitor behavior patterns. We use remarketing codes to log when users view specific pages, allowing us to provide targeted advertising in the future.

Picturestopaint.com complies with the EU General Data Protection Regulations (GDPR). You can find more information here: https://www.eugdpr.org/. Picturestopaint.com respects your privacy rights and provides you with an access to the data you may have provided us with. If you wish to access or amend any Personal data that we hold about you (your Right to Access) or request that we delete any information about you (your Right to be Forgotten), please contact us at office@picturestopaint.com

How we use collected information?

PicturesToPaint may collect and use Users personal information for the following purposes:

  • To process payments related to your order or to provide you with a refund.
  • We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service and if we do, we take steps to ensure the necessary level of protection for these transfers and in compliance with applicable laws.
  • To send you emails and updates regarding our services.
  • We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
  • If Users decide to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or you may contact us via our Site.

How do we protect visitor information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

Third Party Disclosures

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Retention of Your Personal Information

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Payments Processors

We provide paid products and/or services on our Website. In that case, we use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.
PicturesToPaint works with PayPal and Stripe which are 100% secure online payment service providers. Our chosen partners are securely managing all customer data in accordance with consumer data protection legislation.

Your Rights

Under applicable data protection laws, you may have the right to access personal information that PicturesToPaint processes.

You can request from us information about:

  • The personal data we hold about you
  • The categories of personal data concerned
  • The purposes of the processing as per collected data
  • Details to whom your personal data has/will be disclosed or criteria for disclosure
  • How long we retain your personal data; and
  • If we did not collect the data directly from you, information about the source.

You may also request from us the following:

  • That we update any incomplete or inaccurate data about you
  • That we make your personal data portable; and
  • That we delete your personal data

We only hold your accurate, complete and up-to-date personal information, therefore, we strongly encourage you to contact us for correcting our incomplete or inaccurate data about you.

Changes to this Privacy Policy

We reserves the right to change, add or remove any portion of these Privacy Policy of use, in whole or in part, at any time. Changes in the terms and conditions of use will be effective when posted. You agree to review these privacy policy of use periodically to make yourself aware of any changes.

Your continued use of this website after any changes to theseprivacy policy of use are considered acceptance of those changes.

Children's Privacy

Picturestopaint.com does not knowingly collect personal information from children. If you believe that your child or any child has submitted personal details to us, please contact us.

Contacting Us

If you have any questions about this privacy policy, please email us at office@picturestopaint.com.